Certificate II in Security Operations

Course Overview

This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.

This qualification is intended to align with the following occupational licencing outcomes:

  • security officer – unarmed guard
  • security officer – crowd controller.

Occupational titles could include:

  • security officer
  • unarmed guard
  • crowd controller

It provides a pathway to further learning and work in various security roles and settings including, but not limited to:

  • armed guarding
  • cash-in-transit
  • close protection
  • control room operations
  • guard dog handling.

Security officers may work alone or work in a team environment under general supervision, operating with limited autonomy and judgement to complete routine but variable tasks, with some accountability and responsibility for their own outputs, work and learning.


National recognition

On successfully completing the training and assessment you will be issued a Certificate and Record of Results:

– CPP20218 Certificate II in Security Operations

Licensing Requirements

The below information is based on the Licensing and Regulation Division of the Victoria Police.

What is a private security individual licence?

You will require this licence if you intend to perform either of the following private security activities:

  • crowd controller
  • security guard


Private security licence activities:


Security Guard

A security guard is a person who is employed or retained to protect, watch or guard any property by any means including:

  • by patrolling the property in person
  • by monitoring the property via closed circuit television (CCTV), a closed monitoring system, radio or other similar alarm device


Unarmed guard

An unarmed guard is a person who is employed or retained to protect, watch or guard any property while unarmed.


Crowd Controllers

A crowd controller is a person who is employed or retained to maintain order at any public place by doing any of the following:

  • screening entry into a premises
  • monitoring or controlling behaviour in a premises
  • removing any person from a premises

Crowd controllers may otherwise be engaged in maintaining order in any such place, unless that person is doing nothing more than securing or:

  • checking that persons allowed admission
  • have paid to be admitted or;
  • have invitations or passes allowing for admission.


How to submit your application for the licence

LRD website – https://www.police.vic.gov.au/applying-new-individual-licence-or-registration#how-to-submit-your-application

  • Access the eServices Portal and fill out your application.
  • When you submit your application, you will be prompted to print it and send it to the Licensing and Regulation Division along with your supporting documentation via the post.

During this time, you will receive notification in the mail to organise your fee payments, have your photograph taken at an approved VicRoads photo point and have your fingerprints taken (if applicable).

Note: this does not mean your application has been approved. If your application is refused, you will receive a refund.

Upon receipt of your application, the Licensing and Regulation Division will process your application and if approved, will provide you with your plastic licence in the mail.

Unique Student Identifier (USI)

A USI must be supplied to Australian Employment Training upon enrolment and prior to being able to issue a National Recognised Qualification.

Course Delivery

Delivery of this course will be trainer led and delivered over twenty (20) days of face-to-face training in a classroom setting combined with skills practice and assessment in a simulated workplace environment.

This class consists of twenty 20 days:        

  • 8 hours each day class training
  • Plus an hour (1) – lunch and two tea breaks
  • Monday to Friday – 5 days a week
  • 0800 – 1700

Commencement Dates

Courses dates and times do vary. Please visit our website to view the current course calendar:


Training is delivered at AET office which is located at:

  • Suite 2, Level 12, 190 Queen Street,
    Melbourne VIC 3000

Course core units

CPPSEC2101 Apply effective communication skills to maintain security

CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team

CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security

CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations

CPPSEC2105 Provide quality services to a range of security clients

CPPSEC2106 Protect self and others using basic defensive techniques

CPPSEC2107 Patrol premises to monitor property and maintain security

CPPSEC2108 Screen people, personal effects and items to maintain security

CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises

CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security

CPPSEC2111 Apply security procedures to manage intoxicated persons

CPPSEC2112 Apply security procedures to remove persons from premises

CPPSEC2113 Escort and protect persons and valuables

HLTAID011 Provide First Aid

Fees and Charges

Information about fees and charges is provided in the Schedule of Fees and Charges which will have been included in your pre-enrolment information package.

The Tuition fee is:

  • Twenty Day Course – $1,200.00 per person

Please refer to the Schedule of Fees and Charges as it contains important information about related charges and our refund policy.

Course Materials

Learner training is supported through the provision of quality learning materials and resources.

Learners should attend the course in neat casual clothing

All equipment and consumables are supplied as part of the course.

Pre-Requisites/Entry Requirements

There are no pre-requisites for this course identified within the industry training package.

There are however a few requirements that learners must meet:

  • be 18 years or older
  • satisfactory numeracy and literacy skills


Successful students are required to apply to Licensing Regulation Division (LRD) for a licence upon completion of the course. They are also required to do a fingerprint and police check before applying for a licence. LRD will only issue a licence once all documentation has been received and upon completing due diligence.

Learners seeking enrolment into this qualification must have an appropriate level of written and spoken English suitable for employment within the private security industry.

These levels of written and spoken English are assessed by way of a Pre-Training Review process conducted during the enrolment process.

How will you be assessed as competent?

Our highly experience trainer and administration staff will provide students with a hands-on approach in a classroom and simulated workplace environment to help students understand the concepts being taught.

You will be assessed to show that you have achieved the skills and knowledge required by the course training package rules. Assessment may include written, oral or practical assessment methods. You will know in advance about the type of assessment and how it will operate. There is the opportunity for reassessment and appeal and you will be given this information.

The assessment in support of the unit of competency’s requires the learner to complete a written knowledge assessment and then demonstrate their applied knowledge and skills during practical performance assessments usually in the form of role plays simulated in workplace scenarios demonstrating your skills to perform security guard and crowd controller activities.

Course Completion

Upon successful completion of this course, a Certificate II in Security Operations and a statement of results will be issued.

Our responsibility

Australian Employment Training is responsible under the National Vocational Education and Training Regulator Act 2011 for the quality of the training and assessment being delivered in this course and for the issuance of all AQF certificates.

Please refer to the AET – Learner Handbook for further information on all student rights and obligations.  This document must be read in conjunction with the AET – Schedule of Fees & Charges and USI Fact Sheet

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